Privacy Policy
Customer Data Privacy
Accomation.io, developed by Klick IT Business Solutions Pvt. Ltd., prioritizes the protection and respect of our customers' privacy. Your trust is paramount to us, and we want you to feel confident and at ease when using our products and services and when entrusting us with your personal and business data. By using Accomation Services, you agree to this Policy. If you do not agree with any term in this Policy, please do not use / avail of the Accomation App/Website Services.
Scope
This statement pertains to the Accomation Websites, Mobile Applications, and services associated with or linked to this declaration.
Data Collection
When you purchase an Accomation product or service, we request information like your name, address, and telephone number to ensure accuracy in your payment details. This data is utilized to establish or manage your Accomation account.
Upon registration, you're required to create user credentials (user ID and password), along with providing an email address for communication purposes, such as order confirmations or updates on your account's status.
While using Accomation, the Client typically imports documents (e.g. PDF’s as well as scanned image documents) through our application, by email, via our API or a third party integration partner. Imported Documents will then be processed by the core extraction engine to generate Parsed Content.
In order to prepare your Accounts, to make an entry work, to provide advice about tax matters, and/or to provide an audit services, we gather information such as sales data, purchase records, business expenses, and bank statements, collectively referred to as account data.
Uploaded documents will be processed to provide you structured data by our automated data-extraction tool using deep learning approach and artificial intelligence. The uploaded document will be retained and used for further research, development and training of the artificial intelligence and will be deleted. This processing is based, in the context of approved regulations, on legitimate interests of Accomation.
During your website visits, we may collect standard browser information like IP address, browser type, and previously visited pages to understand your interactions with our site.
We collect information if you post a comment on our Platforms, websites or ask us a question through phone or email. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our Platform.
We use information to respond to your requests or questions. We might use your information to confirm your order or purchase or specification for your typical need(s).
Data Usage
We do not sell, rent, or share your personal or business data with external parties for promotional or marketing purposes, either within or outside of Accomation.
Your personal information is utilized to manage your account, contact you, and enhance our products and services. It helps us deliver tailored experiences, process payments, and provide necessary communications.
Aggregate usage data is analyzed to improve our offerings, without identifying individuals.
Service companies may assist us in providing services to you, but they are not authorized to use your information for their own purposes.
In cases where it's necessary to comply with the law or protect Accomation's interests, we may access or disclose your information, as required by legal processes or authorities.
Link to third party sites/ad-servers
The Site may include links to other websites such as advertisers, blogs, content sponsorships, vendor services, social networks, etc. Such websites are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting and we make no representation or warranty on how your information is stored or used on third-party servers. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the website's homepage, you should contact the website directly for more information.
Data Storage
We maintain copies of your completed data and business information according to our Records and Information Management Policy, which may also aid in guaranteeing claims or provide data copies upon request.
From time to time, we take backup of your data on Accomation Site and App. This is done for the purpose of enabling Users to get their data back in case their phone's data becomes unusable, or phone gets lost, or the User moves to a new phone device. We also use this backup to provide useful insights and information related to their spends such as weekly spends in a month, insights related to spend behaviour, etc., and to provide information related to User spends, patterns and User data in the form of aggregated and anonymized statistics on data such as User spends by category, date, time, bank balances, etc.
Data Control
Wherever you are required to submit Data, you will be given options to restrict our use of that Data.
This may include the following:
• Use of Data for direct or indirect marketing purposes; and
• You have the right to ask for a copy of any of your personal Data held by Accomation.
• You have the right to withdraw consent necessary to use the services provided by Accomation at any time.
You have the right for your data to be deleted from the servers and databases of Accomation.
Data Security
Accomation employs industry-standard security measures to safeguard your personal and business data from unauthorized access, alteration, or misuse. We regularly review and update our security procedures to ensure effectiveness.
Sensitive information transmission, such as bank statements, is encrypted during transmission. Our staff undergoes training to uphold data security standards.
We seek to ensure compliance with the requirements of the applicable data protection laws to ensure the protection and preservation of the User’s privacy and personal Information. We have physical, electronic, and procedural safeguards that comply with the laws prevalent in specific jurisdiction to protect User’s Personal Information. By accepting the terms of this Policy, you agree that the standards and practices being implemented by us, are reasonable and sufficient for the protection of your personal information.
We will contact you regarding any breach of the security, confidentiality, or integrity of your unencrypted electronically stored Personal Information to you via email or any other feasible manner in the most expedient time possible and without unreasonable delay, insofar as consistent with the legitimate needs of law enforcement and will undertake all measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Changes to Business Ownership and Control
Accomation may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Accomation. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us. We may also disclose Data to a prospective purchaser of our business or any part of it. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
Changes to Privacy Policy
This Privacy Policy may be updated periodically, with any significant changes prominently notified to users, including via email for certain services.
Questions/Grievance Redressal
In the event you have any grievance relating to the processing of Information provided by you, you may contact our Grievance Officer at hello@accomation.io or write to us at the following address:
Accomation
903-904, Ratnanjali Square
Prernatirth Derasar Road, Satellite,
Ahmedabad, Gujarat 380059.